Customer Service

Customer Service and Adrenaline are both trading styles of Adrenaline Guru Ltd. Please note. THIS SITE CAN ONLY TRADE TO THE UK AT PRESENT. We hope to be adding the facility to deal with overseas orders in the near future. If you would like to order from overseas please contact the shop to talk specifically about your order. Postage rates are for MAINLAND UK only. Please enquire if you have any questions.



Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Adrenaline Guru Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


Terms and Conditions General

1.1. These Conditions shall supersede all earlier conditions of Adrenaline Guru Ltd

1.2. These conditions shall take precedence over any conditions of the Customer and shall not be varied without the written consent of a director of Adrenaline Guru Ltd Definitions

2.1. Adrenaline Guru Ltd, Suite 81, 792 Wilmslow Road, Didsbury Manchester M20 6UJ.

2.2. "Customer" means the person, firm or company buying or agreeing to buy goods and services from Adrenaline Guru Ltd.

2.3. "Price Paid" means the price paid by the Customer for the Product excluding carriage and any credit surcharge. The Price Paid is stated on the Order Confirmation.

2.4. "Order Confirmation" means the acknowledgement of the Customer’s order sent to the Customer by Adrenaline Guru Ltd

2.5. "Product" means any goods supplied to the Customer by Adrenaline Guru Ltd Prices and Ordering

3.1 All prices shown are inclusive of VAT at 20% (where applicable or whatever the prevailing rate of VAT shall be). An Invoice will be sent with all orders that are VAT Rated

3.2. The price payable by the Customer will be the price current at the date of the order.

3.3. Reservation of Products does not constitute an order and is not binding on either party.

3.4. Orders are accepted by writing or Internet. Orders are only binding when Adrenaline Guru Ltd accepts payment in full for the order and the customer receives payment confirmation in writing.

3.5. Acceptance of your order and the completion of the contract between the customer and Adrenaline Guru Ltd will take place on despatch of the products ordered, unless we have notified you that we do not accept your order or you have cancelled it. Payment

4.1. Payment is accepted via on-line credit or debit card payments via encrypted servers.


5.1. Next Day delivery service applies for order placed before 12pm Mon-Thursday any orders placed after this time will be dispatched on the Monday for next day delivery on Tuesday. Any delivery date stated is only a warranty by Adrenaline Guru Ltd to use reasonable endeavours to affect delivery by that date. No liability will be accepted by Adrenaline Guru Ltd for failure to meet a stated delivery date.

5.2. Products supplied by Adrenaline Guru Ltd are delivered at the risk of Adrenaline Guru Ltd. Customers must make a claim for damage or loss of the goods in writing: if a Product is damaged, Contact Adrenaline Guru Ltd in writing within 48 hours of delivery (24 hours for off-road vehicles)if a Product has been lost or is short, Contact Adrenaline Guru Ltd within 48 hours of delivery.No claim for loss or damage will be allowed if the Customer claims outside the above time limit.

5.3 We are not responsible for any delays or errors in delivery caused by our carriers. 99% of our orders are dispatched the same or next day. No compensation will be given under any circumstances in reference to any late delivery. Extended delivery times apply to the Scottish Highlands, Islands, N. Ireland and the Channel Islands.

5.4 You must ensure the address and postcode entered during checkout is correct, further delivery costs will be incurred if the address supplied is in-correct and the delivery cannot be completed. Items returned to us as "un-deliverable" by our couriers will not be re-dispatched until extra postage costs have been paid in full.

5.5 It is the buyers responsibility to provide an address suitable for delivery where the item can be checked and signed for. A signature given at the address supplied by the buyer will be taken as proof of delivery.

5.6 All items must be checked on delivery before signing for the item. A signature is required as proof of delivery at the address supplied by the buyer , it is the buyers responsibility to arrange for receipt of any items purchased at the address supplied. Items cannot be left at the delivery address without a signature. Please do not ask for items to be left with neighbours or in outbuildings , all items must be signed for. If the item is damaged, please refuse the delivery and contact us immediately. Consumer Rights

6.1. If you purchased the goods online and are a consumer (a private person buying for their personal use) then you may cancel your purchase at any time within 7 days of receipt and we will give you a refund of the price paid. It is a pre-condition to our acceptance of these unwanted goods that they are returned in an unused condition, complete, unopened and in a re-saleable condition. It is your responsibility to pay for the carriage cost of returning the goods to us. In order to return the goods to us you must first contact us. The return will be authorized and you should then return the goods. It is your responsibility to ensure that the items reach us safely and in a satisfactory condition. We cannot accept any liability for goods that are damaged in transit and would recommend that you ensure that the goods are sufficiently packaged to prevent this from happening. If any items are returned in a used condition or have any components or parts missing or are incomplete as per the original order, Adrenaline Guru Ltd reserves the right to refuse a refund until the order is returned complete. We do not refund return postage costs, the buyer is responsible for all return carriage costs under all circumstances. A 20% re-stocking fee will be deducted for any returned items that are damaged in any way.

Uncontrollable Events and Delays

7.1. In case of delays caused by circumstances beyond the control of Adrenaline Guru Ltd or its suppliers, Adrenaline Guru Ltd shall have the right to either suspend delivery or to cancel the contract without liability.

7.2. Examples of Uncontrollable Events are (by way of example and not limited to) strike, lockout, riot, revolution, war, extreme weather, epidemic, working difficulties, transportation difficulties, fire, and failure of suppliers or official regulations.Customers Obligations

8.1. You are responsible for your own choice of Product and the suitability for any particular purpose. You must ensure that any Products are compatible.

8.2. You must provide reasonable courtesy information and co-operation to Adrenaline Guru LtdTitle and Risk

9.1. Until full payment has been received by Adrenaline Guru Ltd for all Products whatsoever, supplied at any time by Adrenaline Guru Ltd to the Customer: 

9.1.1. Property of the Products shall remain in Adrenaline Guru Ltd.

9.1.2. The Customer shall store the Products in such a way that they are safe, and at all times in accordance with Manufactures recommendations;The risk in the goods shall pass from the seller to the buyer upon delivery of such goods to the buyer. However, not withstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the buyer until the seller has received in cash or cleared funds payment in full for all goods delivered to the buyer under this and all other contracts between the seller and the buyer for which payment of the full price of the goods there under has not been paid. Payment of the full price of the goods shall include the amount of any interest of other sum payable under the terms of this and all other contracts between the seller and the buyer under which the goods were delivered. Marketing Emails

10.1 ‘Marketing Emails’ refers to any promotional email communication. The information transmitted in these emails is intended only for the person(s) or entity to which it is addressed and may contain proprietary, confidential and/or privileged material. If you have received an email in error, please contact the sender. Although the emails and any attachments are believed to be free of any virus, it is the responsibility of the recipient to ensure that they are virus free and no responsibility is accepted by the sender for any loss or damage arising in any way from the receipt or use thereof. Miscellaneous

11.1. If any part of these Terms and Conditions are found to be invalid or unenforceable by a court the rest are unaffected.

11.2 Errors and omissions are accepted. Prices valid for the indicated time period only.

11.3 Adrenaline Guru Ltd shall not be responsible for any loss or damages, whether direct, indirect, incidental or consequential, arising from the use, misuse or abuse of a product or any accessory required to operate such a product.

11.4. Images are for illustration purposes only.

11.5. Specifications are correct as per manufacturer’s information Returns Policy The following returns policy applies to ALL products purchased from Adrenaline Guru Ltd regardless of type. Any product purchased from us that has been used cannot be returned if damaged. We accept no responsibility for malicious damage or improper assembly. In all cases the product should first be assembled ready for use and FULLY TESTED for correct operation. WE DO NOT REFUND, EXCHANGE or REPAIR PRODUCTS UNDER WARRANTY THAT HAVE BEEN DAMAGED IN ANY WAY.  Please Note- If any products returned to us are found to be faulty due to accident, damage, neglect or misuse, the PRODUCT will not be repaired or replaced unless the cost of repair is met in full. The product will be held until payment is made in full for any repairs carried out and the return carriage costs paid. If any adjustments or modifications have been made to our products , they will NOT be accepted. All Products Carry a Limited Warranty, Only Mechanical Faults Are Covered. Broken/Damaged Units Will Not Be Credited or Exchanged. This does not affect your statutory rights. We do not refund return postage costs , the buyer is responsible for all return carriage costs under all circumstances. A 20% re-stocking fee will be deducted for any returned items that are damaged in any way. The purchaser also acknowledges that some health products are inherently dangerous and hazardous, and that use of the product involves the risk and danger of bodily injury for example allergic reactions etc. Adrenaline Guru Ltd cannot accept responsibility for any such cases and all products should be used with caution. Purchaser agrees to comply with all applicable laws governing the use of the products, and to observe all appropriate safety precautions. Purchaser fully accepts and assumes responsibility for all such risks, losses, costs and damages incurred as a result of the use of the product. Your purchase of the product shall constitute your release and indemnity in favour of Adrenaline Guru Ltd, its directors from and against any and all claims or injuries of every kind resulting from use or operation of the product. FraudAdrenaline Guru Ltd will pursue any/all individuals or companies that attempt to defraud us or any of our associated trading partners to the fullest extent that the law will allow , including recovery of any loss or debt via private prosecution and/or private debt collection. Disclaimer (trading style of Adrenaline Guru Ltd) makes every effort to ensure that information contained in these pages is accurate. However, no liability is accepted arising from reliance upon information contained in these pages or any other information accessed via this site. Adrenaline Guru Ltd ( accepts no liability for injuries or losses sustained whilst engaged in activities connected with advertisements, articles, videos or any other content on this website, or linked to from anywhere on the website; including (but not limited to) activities or suggestions recommended by any of the authors featured on this site. Individual products featured on the site may further have their own terms and conditions and or operating instructions, which should be checked and applied before engaging in use or application of these products. Whilst Adrenaline Guru Ltd ( endeavours to ensure that this site is normally available 24 hours a day, Adrenaline Guru Ltd or its contractors will not be liable if for any reason the site is unavailable at any time or for any period. Access to this site may be suspended temporarily or permanently and without notice. Links Adrenaline Guru Ltd ( is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them. Listing of linked websites shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time, and we have no control over the availability of linked pages. Adrenaline Guru Ltd is not responsible for the privacy practices or content of such websites. To ensure protection of your privacy, always review the privacy policy of the sites you have accessed after linking to them from our website. Personal Details From time to time you will be asked to submit personal information about yourself (such as your name, address, email address etc) in order to use the services provided on our website. By entering your details in the fields requested, you enable Adrenaline Guru Ltd to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Adrenaline Guru Ltd will act in accordance with the Data Protection Act 1998 and related privacy legislation and will aim to meet current Internet best practice. The personal information that you give us will never be supplied to anyone outside Inspired Guru without first obtaining your consent, unless we are obliged or permitted by law to disclose it. If you supply Adrenaline Guru Ltd with your email address you are consenting that you are willing to receive future mailings from and occasionally from carefully selected third parties and our associated websites. Information Supplied by Third parties Parts of this site contain materials submitted to by third parties. Opinions expressed within such materials do not necessarily represent the opinions of Third parties are responsible for ensuring that materials submitted for inclusion on this site complies with national and relevant foreign law. Inspired Guru cannot guarantee the accuracy of this material and hereby expressly disclaims any responsibility for error, omission or inaccuracy in the material, misinterpretation and any all loss, disappointment, negligence or damage caused by reliance on the material contained on this site or any failure or alleged failure in the delivery of the services referred to herein, or in event of the bankruptcy, liquidation or cessation of trade of any company, individual or firm referred to herein. Confirmation of the accuracy and currency in the information may be sought from the establishments concerned.

Copyright and Trademark Information

No part of this site may be reproduced or stored on any other website or included in any public or private electronic retrieval system or service without prior written permission from Adrenaline Guru Ltd. Any rights not expressly granted are reserved. Text All text on the pages within the  domain are © Copyright of Adrenaline Guru Ltd, unless otherwise stated, under Section 17 of the Copyright, Designs and Patents Act 1988. Wherever text has been gathered and included in these pages by, the Company has no objection to the use of that text for the purposes of any personal or educational use or private research. However, any use of the text in these pages for any commercial purposes is not authorised unless a licence is first obtained from Adrenaline Guru Ltd. Please apply to


All photographic images in the pages within the domain are © Copyright Adrenaline Guru Ltd, unless otherwise stated, under Section 17 of the Copyright, Designs and Patents Act 1988. Copyright of all photographs displayed on this website is owned by Adrenaline Guru Ltd and/or the photographer who took the image, and so these photos may not be used unless a licence is first obtained from Adrenaline Guru Ltd. Please apply to Icons and Artwork All icons and artwork and other graphical images within the domain are © Copyright Adrenaline Guru Ltd, unless otherwise stated, under Section 17 of the Copyright, Design and Patents Act 1988. Adrenaline Guru Ltd owns the copyright of its logotypes and all other promotional logos. Unauthorised use of these by third parties is prohibited. Additional information is available from the United Kingdom’s Copyright Licensing Agency or International Federation of Reproductions Rights Organisations. Information on Visitors During the course of any visits to, the pages you see, along with something called a cookie, are downloaded to your computer. A cookie is a small text file held on your computer and most browsers provide the facility to view and delete them. You can also elect to be warned when a cookie is being created and even decline to accept cookies. We would recommend that you leave cookies enabled, which is the default setting, and many websites will fail work operate correctly without them. Most websites use cookies because cookies can help the visitor to navigate through the site and they can be used to store useful information. It is also helpful for the website provider to track how you arrived at the site, for example by clicking on a link found with a search engine like Google. Cookies can also be retained on your computer and the information read by the website provider when you return to the site at a later date. The only cookies used by Adrenaline Guru Ltd are the source of any page you used to access our site and any keyword associated with that source. When you request a page on you send certain information in accordance with the HTTP protocol to our web server so that it knows where to send the data requested. This data includes the IP Address allotted to your computer. This data is saved and analysed to provide useful information on the amount of traffic to the website and the efficiency with which it is handled by our server. We do not routinely use the IP Address for any purpose but we retain the right to do so to track down any malicious traffic designed to interfere with our servers (e.g. viruses).

Notification of Changes

This Privacy Policy Statement may be revised over time as new features are added to or as internet security and privacy standards evolve. We will post notification of any changes prominently.

Acceptance of Terms and Conditions

By using this site, you signify your acceptance of the terms and conditions of Adrenaline Guru Ltd. If you do not agree to the terms and conditions, please do not use and exit the site immediately.

Your continued use of following the posting of changes to these terms will mean that you are deemed to accept those changes. Contact Details Adrenaline Guru LtdAdrenaline & are both trading styles of Aroma Diffusers UK.Studio 2 Longsight Business Park, ManchesterM130PDWEBSITE